Delivery & Returns

Delivery

Delivery with in the UK is sent  Royal Mail 1st class, and posted within 1 working day. Your parcel should  be with you within 3 working days of order.

For all other worldwide destinations, your items will be posted within 1 working day . Please note the delivery times will vary.

 

Returns

The distance Selling Act allows a 7 day cooling off period on items bought on the internet.

If you wish to return any item you must contact us within 7 days of delivery to qualify under this act.

All returns must be agreed via email prior to posting. Please email redrainbow1@hotmail.co.uk with your name and order number along with the item details & quantity you wish to return. We will then email back as soon as possible with your return advice.

All items must be returned at buyers own cost, please also be aware we are not responsible for the item until it gets back to us, so please retain any postal receipts and insurances so if it does go missing you can make a claim.

Any items returned must be in as-sent condition, sealed in the un-damaged clear packets they are wrapped in, and be received within 7 days of the return agreement.

Any item received that is not in the specified condition will be classed as not fit for resale and will not be refunded.

Once the item is received and is in the condition specified. I will refund the cost of the item, we do not refund any P&P cost to the customer except in the unfortunate circumstance that that an item is faulty.